Welcome to Saga ERP (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software-as-a-Service (SaaS) platform and website (collectively, the “Service”). By accessing or using Saga ERP, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you register or use our Service, we may collect personal information such as:

Name

Email address

Company name

Billing information

Contact details

b. Business and Usage Data

Since Saga ERP is an ERP platform, users may store business-related data within the system, including financial records, inventory data, customer records, and operational information.

c. Automatically Collected Information

We may automatically collect certain information when you access our website or platform, including:

IP address

Browser type

Device information

Pages visited and usage activity

Log and diagnostic data

2. How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain the Saga ERP platform

To process transactions and manage billing

To improve system performance and user experience

To communicate with users regarding updates, support, or security notices

To detect, prevent, and address security or technical issues

To comply with legal obligations

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following situations:

Service Providers: With trusted third-party vendors who help us operate the platform (e.g., hosting, payment processing, analytics).

Legal Requirements: When required by law or in response to valid legal requests.

Business Transfers: If Saga ERP is involved in a merger, acquisition, or asset sale.

4. Data Security

We implement reasonable technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal and business data only as long as necessary to provide the Service and fulfill legal, accounting, or regulatory obligations. Users may request deletion of their account and associated data subject to applicable laws.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and improve our services. Users can manage cookie preferences through their browser settings.

7. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal data, including:

Access to your personal information

Correction of inaccurate data

Request for deletion of your information

Restriction or objection to certain data processing

8. Third-Party Services

Saga ERP may integrate with third-party tools or services. We are not responsible for the privacy practices of these external services, and we encourage users to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: