Terms of Service

Effective Date: 20 July 2025

Welcome to Saga ERP. These Terms of Service (“Terms”) govern your access to and use of the Saga ERP website, platform, and services (collectively, the “Service”) operated by Saga ERP (“we,” “our,” or “us”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Service.

1. Use of the Service

Saga ERP provides a Software-as-a-Service (SaaS) enterprise resource planning platform designed to help businesses manage operations such as accounting, inventory, customer records, and other business processes.

You agree to use the Service only for lawful business purposes and in compliance with all applicable laws and regulations. You must not misuse the Service, attempt to gain unauthorized access to the system, or interfere with the platform’s operation.

2. User Accounts

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the confidentiality of your account credentials
  • Be responsible for all activities that occur under your account
  • Saga ERP is not responsible for any loss or damage arising from unauthorized use of your account.

    3. Customer Data

    You retain ownership of all data, records, and content that you upload or store within the Saga ERP platform (“Customer Data”). By using the Service, you grant Saga ERP a limited license to process and store Customer Data solely for the purpose of providing and improving the Service.

    You are responsible for ensuring that your Customer Data complies with applicable laws and does not infringe the rights of any third party.

    4. Subscription and Payments

    Certain features of Saga ERP may require a paid subscription. By subscribing to a paid plan, you agree to pay all applicable fees according to the pricing plan you select.

    Unless otherwise stated:

  • Fees are billed in advance and are non-refundable
  • Subscription plans may automatically renew unless canceled before the renewal date
  • We reserve the right to modify pricing with reasonable notice
  • 5. Acceptable Use

    You agree not to:

  • Use the Service for illegal or fraudulent activities
  • Upload malicious code, viruses, or harmful software
  • Attempt to reverse engineer or copy the platform
  • Interfere with other users’ access to the Service
  • Violation of these rules may result in suspension or termination of your account.

    6. Service Availability

    We strive to keep Saga ERP available and functioning reliably; however, we do not guarantee uninterrupted or error-free service. Maintenance, updates, or unforeseen technical issues may result in temporary service interruptions.

    7. Termination

    We reserve the right to suspend or terminate your access to the Service at any time if you violate these Terms or engage in activities that may harm the platform or other users.

    You may terminate your account at any time by discontinuing use of the Service or contacting our support team.

    8. Limitation of Liability

    To the fullest extent permitted by law, Saga ERP shall not be liable for any indirect, incidental, consequential, or special damages arising from the use or inability to use the Service, including loss of profits, business interruption, or loss of data.

    9. Disclaimer of Warranties

    The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Saga ERP does not guarantee that the Service will meet your specific requirements or operate without interruption.

    10. Changes to These Terms

    We may update these Terms from time to time. When we do, the updated version will be posted on our website with a revised effective date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

    11. Contact Information

    If you have any questions regarding these Terms of Service, please contact us at:

    Welcome to Saga ERP (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software-as-a-Service (SaaS) platform and website (collectively, the “Service”). By accessing or using Saga ERP, you agree to the practices described in this Privacy Policy.